why i cannot change the size of custom document?

I am using ipad pro 12.9 2017 model. After update i cannot change the size the custom document. I am forced to select the available template(i.e screen size). Touch does not select the data input option for size ( the default value 0 remains). Only the unit type I could change from points to pixels. Help me please.

Hi there @pritam,

Apologies for the issue you have encountered. The good news is that the team are aware of this problem and currently working on a solution.

As soon as there is an update on this topic, I’ll notify you here in this thread right away.


Hello pritam, as Helen mentioned we’re going to fix that bug soon. But for now, what you can do is:

  1. Create a New Document
  2. Choose any size
  3. By using Selection tool select the artboard and open an inspector
  4. In the inspector set the new size

Hi there @pritam,

We’re delighted to let you know that this issue has since been resolved within version 4.11.4. This comes alongside various other improvements and introductions such as the new ability to place elements outside of the artboard!

We recommend that you update to this latest version and let us know what you think. :slight_smile:


1 Like

thankyou for fixing it.