AI feature not working

Hi I tried using the AI feature on a photo but it keeps giving me an error, and the endless spin. It’s unfortunate because it keeps taking away a credit even though it’s a software error. Anywho, is there something I’m doing wrong?

I have attached a photo for reference.

Hey @Dom , sorry to hear about the issue you’re experiencing. Could you please attach the image you’re trying to use and, if possible, provide the diagnostic files? This will help us better understand and resolve the problem.

Hi,

Please see attached image. Unfortunately I’m not able to find the diagnostic file.

Hey @Dom , we’re investigating the issue. I’ll keep you updated and thank you in advance for your patience :pray:

UPD: we’ve reset the credits for you @Dom.

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Thank you for resetting my credits and the quick response! :pray: